Privacy Policy
1. Introduction
At MythX Inc., your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including the Discord bot ("the Service"). These Terms are provided for clarity and compliance. They do not override any mandatory legal rights you may have as a consumer under applicable law.
2. Information We Collect
When using our Service, we may collect information necessary to provide and improve the Service:
- **Discord Account Data:** Discord User ID, Username, Discriminator, and Avatar URL.
- **Server Data:** Server IDs and Channel IDs where the bot is used.
- **Command Metadata:** Usage statistics and command history (time, command used, success/failure status) but **we do not log the content of regular messages**.
- **Website Data:** Cookies and usage data when accessing our dashboard or website.
3. Legal Basis and Use of Your Information
All information collected is used strictly to provide, maintain, and improve the Service. The legal basis for processing your data is primarily:
- **Contractual Necessity:** Processing is necessary to provide the Service you have requested (e.g., executing commands, authenticating your account).
- **Legitimate Interest:** To monitor service performance, prevent abuse, ensure security, and improve functionality.
Specific uses include: Authenticating your access and permissions, improving user experience, and preventing fraud or abuse and ensuring compliance with Terms of Service.
4. Data Protection, Security, and Transfers
We implement advanced security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access is strictly limited, even internally.
- **Data Storage:** Data may be stored or processed in the **European Union (EU)** or the **United States (US)**. By using the Service, you consent to this transfer. We ensure that appropriate safeguards are in place to protect your data wherever it is located.
- **Data Security:** While we strive for absolute security, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention Policy
We retain your personal data only for as long as necessary to provide the Service and for legitimate and essential business purposes, such as maintaining security and complying with legal obligations.
- **Active Users:** Data is kept while the bot is active on a server you manage or you are actively using the dashboard.
- **After Termination:** Command metadata and anonymized usage logs may be retained for up to **90 days** for security auditing and ensuring service stability, after which it is fully anonymized or securely deleted.
6. Data Sharing and Third Parties
We do not sell, trade, or rent your personally identifiable data to any third parties. Data is only shared under the following limited circumstances:
- **With Service Providers:** With trusted partners who assist us in operating our Service (e.g., hosting providers), who are bound by confidentiality obligations.
- **Anonymized Data:** Data may be shared externally in an **aggregated and fully anonymized format** for research or analytics.
- **Legal Compliance:** When required by law, such as to comply with a subpoena or other legal process.
7. Your Privacy Rights
Depending on your location (e.g., GDPR, CCPA), you may have the following rights regarding your personal data:
- **Right of Access & Portability:** Request a copy of the personal data we hold about you, often in a structured, electronic format.
- **Right to Rectification:** Request corrections to any inaccurate or incomplete data.
- **Right to Deletion ("Right to be Forgotten"):** Request the permanent deletion of your data, recognizing that some records may remain in secure logs/backups for a limited time for operational/legal necessity (as outlined in the Data Retention Policy).
- **Right to Object/Restrict Processing:** Object to our processing of your personal data or request that we restrict processing.
To exercise any of these rights, please contact us using the information in Section 8.
8. Cookies & Tracking
Our website (dashboard) may use cookies to enhance user experience, save preferences, and maintain login sessions (strictly necessary cookies). You can configure your browser to refuse cookies, although some essential features and functionality of the Service may then be limited or unavailable.
9. Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us via our Discord Support Server or email at teammythicalbot@gmail.com.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant updates will be posted on this page and the "Last Updated" date will be updated. Continued use of the Service constitutes acceptance of these changes.